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How to change the name on an extension

1 Login to your hosted phone system at

2 Click on Services

3 You need to change the name in 3 places:




4 Once you change the name (In all 3 locations), click save

5 Logout of the admin portal in the upper right hand corner of the screen

6 You now must do a physical reboot of the phone (unplug the line cord and power cord(if applicable)) to have all changes applied.