How to download your invoice

Go to        Login:               (enter your login) Password:        (enter your password)  Along the top row choose Accounting  On the left choose Invoices    Choose which Invoice you want to download Under customer information choose download on the right  Logout of the admin portal in the upper right hand corner   Questions                  […]

Hosted Phone user guide

D&S Technologies Hosted Phone System user guide MAKE A CALL Pick up handset and dial the number Touch Speakerphone and dial the number (Hot keypad) Dial the number (If you hit the send (#)key after any of the above, it will immediately go through) (You do not have to dial the 1 before any call.  […]

D&S Hosted Voice Mail codes

D&S Hosted PBX Voice Mail user guide   Checking your voicemail from phone on site 1. Press the Messages Button, or dial *(star) and your ext.# 2. Enter your password + “#” (Default is your extension number and you will be prompted to change it) 3. Follow the prompts MAIN MENU OPTIONS: 1. new/old messages […]

How to send SMS (text) from your email

To send a text from email:   AT&T –  Verizon –  Sprint PCS – T-Mobile –  Virgin Mobile –  US Cellular –  Nextel –  Boost –  Suncom –  VoiceStream –  Alltel –

how do i route a call in IP Office?

To Add a DID # (T1/ PRI only) If you need to set up a number to ring in to a specific destination, you set the number in the “Incoming call route” Open Manager. Click on the Incoming Call Route tab. Select an Open DID number. (Or add a new number) Select the Destination tab. […]

How do I change a phones voice mail password?

To Change Voicemail Passwords: Open Manager Click on Users Click on the User’s name. Click on the Voicemail tab. Enter temporary password in field.  Or leave blank (this will have no password for the User, so simply press # when prompted for password.)  If you enter a new password, the User will be prompted to […]

How do I change a name on a phone?

To Change User Names:* Open Manager. Click on Users. Click on the User’s name. Retype the User’s new name in both Name and Full Name fields.  The name tab should be first initial and last name with no spaces.  The full name should be the first and last with a space between. Under the Voicemail […]