how do i route a call in IP Office?
To Add a DID # (T1/ PRI only) If you need to set up a number to ring in to a specific destination, you set… Read More »how do i route a call in IP Office?
IP Office
Questions about Avaya IP Office.
I want to change how long a call stays on hold before ringing me back
Change Park & Hold Times: If you set this time, it determines how long a call will be parked or held, before ringing back the… Read More »I want to change how long a call stays on hold before ringing me back
How do I change a phones voice mail password?
To Change Voicemail Passwords: Open Manager Click on Users Click on the User’s name. Click on the Voicemail tab. Enter temporary password in field. Or… Read More »How do I change a phones voice mail password?
How do I change a name on a phone?
To Change User Names:* Open Manager. Click on Users. Click on the User’s name. Retype the User’s new name in both Name and Full Name… Read More »How do I change a name on a phone?
How do I add/remove users from Hunt groups
To Add/Remove Users from groups (Hunt Groups): A hunt group is a collection of users, typically users handling similar types of calls, e.g. a sales… Read More »How do I add/remove users from Hunt groups
How to save a configuration in IP Office Manager
To Save a Configuration Click on the disk icon (3rd from left on toolbar). Click OK to upload the new configuration and enter above mentioned… Read More »How to save a configuration in IP Office Manager
Open a Configuration with IP Office Manager
To Open the IP Office Manager: Open Manager To open Configuration, click on icon right below File on the Toolbar. It will be called “Open… Read More »Open a Configuration with IP Office Manager
SoftConsole Tutorials
This is a licensed application. It is intended for telephone system operators or receptionists. Its displays details of calls directed to the user and allows… Read More »SoftConsole Tutorials
How do I pick up a ringing call on another extension on IP Office?
IP Office, all releases Picking up calls that are ringing at another extension…Here are some options, some are already set up on your system, and… Read More »How do I pick up a ringing call on another extension on IP Office?
Add a user to a Hunt Group in IP Office
IP Office, all releases A Hunt Group is a group of phones that ring together. This can be a reception group that has multiple users… Read More »Add a user to a Hunt Group in IP Office