Change Auto Attendant recording on Merlin Messaging

To change the the Auto attendant recording: Dial into V-Mail: Get Mail button (or Int 770) Enter Mailbox:        Press “0” followed by #(Zero) Password:                 Press, 123456 followed by # (generally the admin password) Press:                          9, you will not be prompted for this. Auto Attendants:   Press 3 A/A number:            (1-4) […]

Changing Auto Attendant recording on Partner Messaging R1.0, R6.0 or R7.0.

To change the the Auto attendant recording: Dial into V-Mail:           Get Mail button (or Int 777) Enter Mailbox:              Press “0” followed by #(Zero) Password:                        Press, 123456 followed by # (generally the admin password) Press:                                9, you will not be prompted for this. Auto Attendants:          Press 3 A/A number:   […]

Swap ports on IP Office with no reboot.

IP Office 4.2 allows a user to log out when their extension number does not match the Base Extension setting of the phone extension they are currently using. Once logged out the user will be automatically re-associated with the extension whose Base Extension does match their extension number. This feature allows users to be moved […]

Changing time on a Merlin Magix/Legend.

Changing the time on a Avaya Merlin Magix system is accomplished from the system programming console. The date is change separately from the time. Changing the date: 1. Press Menu 2. Press System Program 3. Press Exit or Start 4. Press System 5. Press Date 6. Enter the date as:  mmddyy where mm = month, […]

Daylight savings time

IP 400, IP 500, all releases There are two  easy ways to synchronize the time in an IP Office unit to a pc. 1. The IP Office unit will use the vm pro server’s time if you have all 0Zero’s in the time server address. 2. If there is Windows 2003 server that the ipo […]

Remote Call forwarding

Partner ACS r6 and above The only way on a Partner ACS (Rel. 6 or higher) to transfer a call offsite is to forward a physical phone to the outside number. The first step needed for remote call forwarding is assigning the extension that will be forwarding out in programming code #322. This gives the […]